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Issue 1: Fall 2020
Theme: Compassionate Conversations
This microlearning series is designed to build skills for employee development through regular practice and dialogue. It was designed as a just-in-time resource to support skill development objectives and quarterly conversations in the employee performance and development cycle.

This quarter, we’ll provide insight on two critical aspects of leadership and share ideas for ensuring that supervisors and employees are maintaining dialogue and demonstrating consideration for one another during this time of transition and uncertainty.
 
86% of FSOs think Quarterly Conversations are a good investment of time.

Doing one specific thing really made a difference to the value of the conversation. Do you know what that is? Scroll down to learn more!
Choose one thing you'd like to work on this month to help foster a more considerate workplace. I will...
 
94% Respondents with Skill Development Objective, 77% Respondents without Skill Development Objective


86% of survey respondents polled in the November 2019 FSO Survey agreed that Quarterly Conversations were a good investment of time for employees and Rating Officials. This percentage went up to 94% among those respondents who said they established a skill development objective with their Rating Official, but was only 77% among those who did not.
 



Staff Recommendation

Martha Lappin Martha Lappin: Whether you’re out to lunch with a friend or in the middle of a stressful day at work, a question that shifts people into a positive mindset can change their and your experience of the whole day! I love this example.
 

Recommend a Resource

Do you have a favorite article, Ted Talk or other great resource that you found insightful and would like to share with others?


 

Youtube: Playful Inquiry -- or how to get a free taxi ride in NYC

Playful Inquiry -- or how to get a free taxi ride in NYC
Robyn Stratton-Berkessel at TEDxNavesink
 
A simple, intentionally appreciative inquiry can result in a playful state that fosters creativity, openness and togetherness. Grounded in the science of positive psychology, this interactive talk demonstrates how appreciative inquiry opens us up to experience even greater positivity.

Appreciative Inquiry & Organizational Change
3 min
 
“Organizational change starts with things we understand, which is people, and conversations and relationships — so everybody can be part of the change.”
 
In this video Sarah Lewis the co-Author of Appreciative Inquiry for Change Management outlines the theory and practice of AI.


 
In Praise of the Incomplete Leader
By Deborah Ancona, Thomas W. Malone, Wanda J. Orlikowski, and Peter M. Senge
Harvard Business Review Press, February, 2007
 
The key takeaway in this article is that: No leader is perfect and that the best leaders are the ones who do not try to be perfect. In today’s world, the leader’s job is no longer to command and control, but to cultivate and coordinate the actions of others at all levels of the organization.

The authors developed a framework of distributed leadership consisting of four capabilities:
  • Sensemaking: understanding and mapping the context in which an organization and its people operate;
  • Relating: being able to build trusting relationships with others;
  • Visioning: coming up with a compelling image of the future; and
  • Inventing: developing new ways to bring that vision to life.
A single person will rarely be skilled in all four areas. Successful leaders concentrate on honing their strengths and find others who can make up for their limitations.

Personal Reflection: Which of these four capabilities is your strongest? Take a minute to consider which capability you would like to focus on this quarter. What immediate steps can you take to continue developing your personal capacity to cultivate and coordinate the actions of others?



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